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Sponsor bank compliance audit of a live programme

When a United States sponsor bank audits a live fintech programme, the fintech company confirms the audit period and request list, maps each request to a test, reruns reconciliation, limit, error-resolution, and screening tests on current builds, retests fixed defects, and hands the bank a dated test evidence pack with open defects, owners, and fix dates.

A sponsor bank review of a live programme, with a request list and a fieldwork date

The trigger is a notice from the sponsor bank's third-party risk team: a programme review, an audit period, a request list, and a fieldwork date. End users already hold balances and cards in the programme. The compliance lead answers the request list, and the CTO owns the systems behind every sampled transaction. Products include consumer and business accounts, corporate cards, and earned wage access built on a bank or a Banking-as-a-Service platform. Launch with a new bank is a separate partner bank integration scenario. Sources on this page were checked on 2026-09-16.

In the United States, sponsor bank compliance reviews come from three directions:

  • The bank's ongoing monitoring. Under the Interagency Guidance on Third-Party Relationships (88 FR 37920, final as of 6 June 2023), typical monitoring activities include review of reports on the third party's performance and the effectiveness of its controls, and regular testing of the bank's own controls over third-party risk. In certain circumstances, based on risk, a bank may also perform direct testing of the third party's own controls (section C.4).
  • The bank's own examination. When reviewing third-party risk management, examiners typically perform transaction testing or review results of testing to evaluate the activities performed by the third party (section E).
  • An enforcement action against the bank. The Federal Reserve cease and desist order against Evolve Bank & Trust (effective 11 June 2024) required policies to identify, manage, and monitor compliance and fraud risks associated with each fintech partner (paragraph 3(a)(i)), and complaint-handling policies for fintech partners through remediation validation and reporting to the bank (paragraph 3(b)(i)(B)). The FDIC consent order against Lineage Bank (FDIC-23-0041b, dated 30 January 2024) required an annual BaaS Risk Assessment Report by an independent firm, covering each fintech partner's compliance with applicable laws, consumer complaints, operational or transaction concerns, and compliance with its contracts (paragraphs 17(a), 17(b), and 17(d)).

The agencies published proposed third-party risk management guidance (91 FR 58536) on 15 September 2026. Status verified on 2026-09-16: comments close on 16 November 2026, the 2023 guidance still applies, and any final version would replace the 2023 guidance and the July 2024 joint statement on bank deposit arrangements.

What an unprepared programme risks during the review

  • Gaps in the fintech's records surface in the bank's examination. When a regularly examined bank has services authorised under the Bank Service Company Act performed for itself by contract, that performance is subject to regulation and examination by its federal banking agency to the same extent as if the bank performed the services on its own premises (12 U.S.C. 1867(c)(1)). The 2023 guidance states that the agencies may pursue corrective measures, including enforcement actions, when necessary to address violations of laws and regulations or unsafe or unsound banking practices by the bank or its third party (section E). A sampled ACH credit that no test record traces to the bank core posting leaves the bank without testing results for that activity.
  • Remediation under the contract, then a possible exit. A contract often establishes the bank's right to audit and provides for remediation when issues are identified (section C.3.d). Management typically escalates significant issues to the board and terminates arrangements with third parties that do not meet expectations (section D.1). The Lineage order required a plan for an orderly termination within 30 days of a decision by the bank or a fintech partner to end a contract (paragraph 13). For the fintech company, termination means moving every account to another bank.
  • New products wait for the regulator. The Evolve order provided that, effective immediately, the bank shall not, without the supervisors' prior written approval, establish new fintech partners or offer new products, programs, or services to an existing fintech partner (paragraph 19).
  • End users wait for their deposits. The July 2024 joint statement of the Federal Reserve, FDIC, and OCC notes that a bank's lack of sufficient access to a third party's deposit and transaction system of record can impair its ability to determine its deposit obligations and, in some circumstances, delay end users' access to their deposits. A sub-ledger export that the bank cannot turn into per-user balances without the fintech's API is that risk in practice.

Sequence to prepare evidence for the review

  1. Fix the scope in writing. Confirm the audit period, the rails and channels in scope, the sample, and the fieldwork date. Output: a request register with one owner per item on the bank's list.
  2. Map each request to a test. Link each request and each programme agreement obligation to test cases and their latest run inside the audit period. Output: Requirement-to-test traceability matrix.
  3. Find the gaps before fieldwork. List requests with no test case, no run inside the audit period, a failed run without a retest, or a record without build, environment, or reviewer fields. Output: Gap report before the assessment.
  4. Rerun reconciliation on sampled days. Match the for-benefit-of (FBO) account balance in the bank core with the sum of end-user sub-ledger balances for each sampled day, and rebuild each end user's balance from the daily export without the platform's API. Output: Reconciliation test scenarios against bank, processor, and scheme files, and a Balance drift and rounding report.
  5. Test programme limits per channel. Send values below, at, and above each limit and gate in the programme agreement through the app, the API, batch upload, and scheduled transfers. Output: Programme control and limit checks.
  6. Trace error notices end to end. Submit synthetic notices of error through each intake channel and compare received times, investigation timers, and provisional credit with the Regulation E time limits for consumer accounts. Output: error-resolution test results with timestamps per case.
  7. Rerun onboarding and screening tests. Run synthetic applicants with known matches and near matches through identity verification, sanctions screening, and politically exposed person (PEP) screening. Output: Onboarding and verification scenario suite results, and a Sanctions and PEP screening test data set and results.
  8. Retest every fix with the same test case version. Link each failed test to its defect, the fix commit, and a passing rerun on a build that contains the fix. Output: Retest evidence after remediation.
  9. Assemble the pack in the bank's order. File dated records under each item on the request list, and state open defects with owners and fix dates. Output: Test evidence pack per audit scope.

Timeline and scope of the review preparation

Durations are typical engineering estimates for one programme.

PhaseDuration (estimate)RolesOutput
Scope and mapping1 to 2 weeksQA lead, fintech compliance leadRequest register and traceability matrix
Gap check3 to 5 working daysQA lead, test engineerGap report before the assessment
Test reruns2 to 4 weeksTest engineers, ledger and payments engineersReconciliation, limit, error-resolution, and screening results
Fix and retest1 to 3 weeksProduct engineers, test engineersRetest evidence after remediation
Pack assembly and walkthrough3 to 5 working daysQA lead, fintech compliance leadTest evidence pack per audit scope

Scope grows with each rail (ACH, card, wire, instant payments), each channel that can move money, each ledger to reconcile against, and the number of sampled days. A fieldwork date closer than the estimate moves reruns for the bank's highest-risk requests ahead of the full gap check, and the pack lists remaining gaps with owners. Reruns need a staging environment with synthetic end users, because test runs never use production account data.

How we help during a sponsor bank review

The bank, its independent firm, or its examiner performs the review; our test records are input to it. Your team keeps the bank relationship and the answers sent to the bank.

Questions

What is a consent order in banking?

In the United States, a consent order in banking is an enforcement order that a federal banking agency issues with the bank's agreement instead of after a contested hearing. Under 12 U.S.C. 1818(b), such an order can require a bank to stop an unsafe or unsound practice or a violation of law, take corrective action, rescind contracts, restrict growth, and accept limits on its activities.

What is an FBO account in banking?

In the United States, a for-benefit-of (FBO) account is a custodial deposit account a company holds at a bank for its end users' funds. Federal Deposit Insurance Corporation (FDIC) pass-through coverage generally requires the custodial relationship in the bank's account records, and each owner's interest ascertainable from those records or from records kept in good faith in the regular course of business (12 CFR 330.5(b)).

Scope testing evidence for your sponsor bank review

Send the bank's request list, the audit period, and the fieldwork date, and we return a test scope and a timeline for the evidence each request needs.